Versand


Shipping Policy

Order Processing

All products are made to order. Please allow 5–10 business days for production before shipment. Custom or bespoke orders may require additional lead time, which will be communicated at the time of inquiry.

Shipping Methods & Timeframes

We ship worldwide via trusted international carriers (DHL, FedEx, UPS). Estimated delivery times after dispatch:

  • China to North America: 5–10 business days
  • China to Europe: 5–8 business days
  • China to Asia-Pacific: 3–7 business days
  • Other regions: 7–15 business days

Delivery times are estimates and may vary due to customs clearance or carrier delays.

Shipping Costs

Shipping fees are calculated at checkout based on destination and package weight. Free shipping may be available for qualifying orders — please check current promotions.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in our pricing or shipping fees.

Order Tracking

Once your order is dispatched, you will receive a confirmation email with a tracking number. You can track your shipment via the carrier's website.

Delays & Issues

If your order is significantly delayed or lost in transit, please contact us at [your contact email] and we will work with the carrier to resolve the issue promptly.